Privacy policy

Last updated: 19 July 2026

Data controller: Damien AGROTIN

Registered office: Rue du Stand 3bis, 1204 Geneva, Switzerland.

UID number: CHE-140.962.862.

TechNow operates this store and website, including all related information, content, features, tools, products and services, in order to provide you with a personalised shopping experience (the "Services"). TechNow relies on an e-commerce hosting provider to deliver these Services to you.

This Privacy Policy describes how we collect, use and disclose your personal information when you use our Services. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the handling of your personal data.

By using our Services, you acknowledge that you have read this policy.

1. Personal information we collect

The term "personal information" refers to any information that identifies, or could identify, a natural person. We collect the following categories:

  • Contact details: name, addresses (billing/shipping), phone number, e-mail.
  • Financial information: payment details, transaction history.
  • Account information: username, preferences, settings.
  • Technical data: browsing data, IP address, device information (via cookies).
  • Communications: exchanges with our customer service.

2. Sources of personal information

We collect this data:

  • Directly from you: when you create an account or make purchases.
  • Automatically: via your device (cookies and similar technologies while you browse).
  • Through third parties: in particular our e-commerce hosting provider, which provides the store's infrastructure.

3. Use of your personal information

Your information is processed for:

  • Performance of the contract: processing orders, payments, shipments.
  • Marketing: sending promotional communications (subject to your consent).
  • Security: authentication, fraud prevention.
  • Compliance with legal obligations: responding to authorities, tax and regulatory compliance.

4. Disclosure of personal information

We share your data with:

  • Our e-commerce hosting provider, as well as our logistics and technical providers necessary for the operation of the Services.
  • Our advertising partners (subject to your objection rights).
  • The competent authorities, where required by law.

5. Responsibility for processing

Damien AGROTIN, on behalf of TechNow, is the data controller for all data related to your activity on this store.

However, for global infrastructure functionalities (such as technical optimisation of the platform or pooled payment services), our e-commerce hosting provider acts as an independent data controller. For these specific processing activities, please send your request to technow@store.com: we will forward it to the relevant provider and keep you informed.

6. Third-party websites

Our Services may contain links to third-party websites. We accept no responsibility for their privacy practices.

7. Protection of minors

The Services are intended for users aged 18 and over. We do not knowingly collect data from persons who have not reached the legal age of majority. If you believe that a minor has provided us with data, please contact us at technow@store.com to request its deletion.

8. Security and retention

We implement appropriate technical measures to secure your data. It is retained for as long as necessary for the purposes described or in accordance with statutory limitation periods.

9. Your rights and choices

In accordance with the Swiss Federal Act on Data Protection (FADP) and the GDPR (EU/EEA), you have the following rights:

  • Access, rectification, erasure, portability, restriction of processing and withdrawal of consent.
  • The right to lodge a complaint with a supervisory authority (e.g. the FDPIC in Switzerland).

To exercise these rights, please contact us via our online form or directly by e-mail at technow@store.com.

10. International transfers

Your data may be processed outside Switzerland or the EEA. In such cases, we ensure that protection mechanisms (such as Standard Contractual Clauses) guarantee an equivalent level of protection.

11. Changes

We reserve the right to update this policy. The current version will always be available on our website.

12. Contact

For any questions, requests to exercise your rights, or concerns regarding your data, please contact our data controller:

Controller: Damien AGROTIN
E-mail: technow@store.com
Address: TechNow, Rue du Stand 3bis, 1204 Geneva, Switzerland.